Home >> Faq

a) Where are you located?

    We are locating in Shanghai China.


b) Whats your payment term?

T/T(Telegraphic Transfer), L/C(Letter of Credit), West Union, Cash.


c) Whats your lead time?

   After payment, or after receiving Letter of credit, we will arrange shipment within one week.

d) Can you arrange shipment for me?

   Yes, our shipping department can arrange shipment worldwide, just tell us your destination port name, we will take care for everything from door to door.


e) Whats your shipment way?

    1, by container, includes normal container of 20 and 40 and special container.

2, by bulk vessel.

3, by Ro-Ro vessel.


f) Can I track my equipment during shipment.
    Yes, shipping dept. Will keep you updated on shipment details.

g) Whats the process for the deal

   1, client plays order.

   2, We make proforma invoice.

   3, client make down payment or full payment , or open L/C.

   4, we arrange shipment and send documents to client.

   5, after sales service.


h) Do you have guarantee for machines you sold?

   Yes, we have a guarantee for 24 months after sales.


i) Can I visit your company and check machine in person?

   Sure, clients are always welcome to visit our company and check machine, just tell us your flight number and arriving date, we will arrange picking up from airport as well as booking hotel for you.


j) What documents do you supply for shipment?
    Usually we supply following documents:
   1, Original Bill of Lading.
   2, Packing list
   3, Commercial invoice
   4, Certificate of origin.
   5, other documents required.


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